As businesses continue to evolve in the dynamic landscape of technology, many find themselves at a crossroads with their AS400 iSeries systems. Legacy bottlenecks, system vulnerabilities, and the struggle to adopt new technologies can hamper growth and disrupt operations.

In this blog, we will explore the essential role of AS400 support and maintenance services in 2023, shedding light on key services, reasons for outsourcing, benefits of customization, and the repercussions of neglecting support.

Key AS400 Support Services in 2023:

Six critical services cater to different aspects of the AS400 iSeries:

AS400 Application Support: Managing and optimizing AS400 applications.

AS400 Production Support: Ensuring flawless operations of the production system.

AS400 Technical Support: Providing comprehensive technical aid.

AS400 Maintenance: Regular upkeep for optimal performance.

AS400 Troubleshooting: Identifying and resolving malfunctions.

AS400 Support Teams: On-demand support tailored to specific system needs.

Why AS400 Support is a Good Investment?

In a  challenging business environment, IBM AS400 support enables you to lead with confidence by releasing the full potential of your AS400 system.

For example, suppose you are a massive e-commerce company that relies significantly on AS400 for day-to-day operations. During the holiday season, you will face an increase in demand. Your AS400 iSeries is the lifeblood of your order processing, when an issue occurs on your website.

Your clients are concerned, and your team is looking for a quick and dependable solution to eliminate the latency and assure ongoing order processing.

With an air of relief, AS400 support and maintenance services enter the scene. The support specialists use their wealth of experience to quickly remedy the issue, allowing you to relax knowing that your AS400 operations are in skilled hands.

As a result, AS400 support services have proven to be a worthy investment for your company.

Resons to Outsource AS400 Support

Several factors contribute to the increasing trend of outsourcing AS400 support services:

Void of iSeries Experts: The decline in AS400 experts prompts businesses to outsource as recruiting becomes challenging.

iSeries Help Desk Support: Outsourcing provides dedicated help desk platforms, efficiently handling ticket requests.

Advance iSeries Functionality: Outsourcing supports the integration of modern functionalities into legacy systems, ensuring 24/7 support.

Fall in Operating Costs: Outsourcing reduces staffing, hardware, and maintenance costs, contributing to improved ROI.

The Power of Customized AS400 Support :

Customization is key to maximizing the benefits of AS400 support services:

Cost Efficiency: Tailor-made plans pivot resources efficiently, ensuring quality support where it is most needed.

Scalable Support for Growth: Customization enables flexibility and scalability to meet emerging business needs.

Targeted Support for Critical Applications: Critical applications receive specialized support, focusing on expertise and resources where they matter most.

What will happen to your Business without AS400 Support Services?

The absence of dedicated AS400 support and maintenance services can lead to:

Challenges in Scaling: Difficulty in expanding the system to meet growing business demands.

Downtime and System Instability: Unresolved issues result in downtime, compromising user experience.

Struggles with Upgrades: Implementation of necessary upgrades becomes challenging.

Reduced Efficiency: Slow processing and decreased efficiency of the AS400 iSeries system.

Security Vulnerabilities: Lack of updates and patches leave the system vulnerable to threats.

How to Choose the Right AS400 Support Partner?

While services may look similar among providers, considerations such as expertise, skill set of professionals, reliability, and success rate should guide the choice of an AS400 support partner. A strategic partnership ensures a worthy investment and a competitive edge in navigating the complexities of AS400 support.

Conclusion:

In conclusion, the landscape of AS400 support and maintenance services is crucial for businesses heavily invested in AS400 iSeries systems. The right support, whether through customization or outsourcing, proves to be a strategic move in ensuring the longevity and efficiency of these legacy systems in the ever-evolving technological landscape of 2023